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Customer Support Contacts

How to contact customer support

To initiate a Case for a Cadence Product, please fill out the Case Creation Form. Once your Case has been initiated, the following Escalation Process will be available. To view a list of the Cadence Corporate Holidays click here.


Region Email Phone Fax
North America Toll Free 877-CDS-4911 or
Please ask the assigned support Applications Engineer for the appropriate fax number.
Japan +81-45-475-2223 (from other countries)
0120-194-655 (from Japan)
+81-45-475-2224 (from other countries)
0120-667-281 (from Japan)
Central Europe +49-89-4563-1900 +49-89-4563-1800
Northern Europe +44-1344-865444 (UK)
+46-8-56612390 (Sweden)
+972-9-971 2503 (Israel)
+44-1344-869660 (UK)
+46-8-7520250 (Sweden)
Southern Europe +33-(0)-1-34-88-53-32
India Toll Free (All Networks) +91-0008001008622 +91-80-5184 1122
Korea +82-31-728-3114 +82-31-728-3115
P.R. of China +86-10-62509980 (Beijing Representative Office)
+86-21-62881939 (Shanghai Representative Office)
+86-10-62509241 (Beijing)
+86-21-62882601 (Shanghai)
Singapore +65-68955151 +65-65690688
Taiwan +0800-351-589 +886-35-780-422